Satisfaction guarantee/ Policies


Hello and welcome to Lux and Luca Jewelry Co! After five years and tons of success with my former line, Broken Revolt, I decided to expand my horizons with a more upscale line, to appeal to a larger audience. By using 14k and Sterling silver chain, along with new firing and patina techniques, my metal game is looking stronger than ever! Lux and Luca is for those who have a taste for elegance, but still like to show some edge. Enjoy!

100% guarantee: 

While I strive to make the highest quality pieces, I guarantee my work 100%. If for some reason you are not 100% satisfied with your order, I will refund or replace your piece, no questions asked. Please do not hesitate to contact me for any reason.

SHIPPING POLICY:

Sometimes the post office makes mistakes! If an order does not arrive, please contact me for tracking info. if the tracking info says the package has been delivered or signed for, Lux and Luca cannot be held responsible for lost packages. If the tracking info states that it has not been delivered, please open a case with the post office and I will send a replacement order for 50% of the cost of the package, including its shipping. Thank you!

Cassandra@luxandluca.com